Effective Date: 12/01/2019
Last Updated: 12/01/2021
At Kingston Web, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
Kingston Web is a UK-based digital agency offering web design, development, branding, and digital solutions. Our website address is: https://kingstonweb.co.uk
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, business name
- Project Details: Information you provide about your website or branding needs
- Technical Data: IP address, browser type, device information, and usage data
- Payment Information: Billing details (processed securely via third-party providers)
3. How We Use Your Information
We use your data to:
- Respond to enquiries and provide quotations
- Deliver contracted services (e.g., website development, hosting)
- Manage billing and payments
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on:
- Consent: When you voluntarily submit information via our contact forms
- Contractual necessity: To fulfill service agreements
- Legal compliance: For tax, accounting, or regulatory requirements
- Legitimate interests: To improve our services and communicate with clients
5. Data Sharing and Third Parties
We do not sell your personal data. We may share it with:
- Trusted service providers (e.g., hosting, payment processors)
- Legal or regulatory authorities when required
- Subcontractors or collaborators working on your project (with confidentiality agreements)
6. Data Retention
We retain personal data only as long as necessary:
- For active projects: until completion plus 12 months
- For enquiries: up to 6 months
- For legal and accounting purposes: up to 7 years
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Cookies
Our website may use cookies to enhance user experience. You can manage cookie preferences via your browser settings.
9. Data Security
We implement appropriate technical and organizational measures to safeguard your data, including secure servers, encryption, and access controls.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
For questions or data requests, please contact:
Email: info@kingstonweb.co.uk
Address: KINGSTON WEB DEVELOPMENT LTD, Henleaze House, 13 Harbury Road, Bristol, England, BS9 4PN